August 16, 2005
As you all know by now, we are following the tradition of Tish and Eliott, the previous owners, of charging a service charge.
That service charge allows us to pay a slightly higher salary to our employees. What it isn’t is a tip. That is, if there are more people who stay, the employees don’t get more money. It isn’t sliding.
Rather, it allows us to hire and retain better people. So you have service at breakfast, lunch and dinner as well as stay in the cleanest, neatest and best kept inn in the area and probably in the USA.
However, people find this confusing. So, we are going to roll in the service charge into the new rates for lodging guests first. That is, the B&B folks. However, the art workshops people have expressed that they would like for us to roll it in for them. We may not do this next year but perhaps in 2007. We don’t want to change too much what the Dalton’s did.
What do you think? Comments welcome on this.